How do I update my registered version of Tricky Traps?

If you already own Tricky Traps, upgrading is easy: Login at https://www.ableton.com/en/account/
Scroll down to your packs, download Tricky Traps and install it.

Alternatively, you can download the latest version by using the Continuata Connect downloader app. Paste in your Tricky Traps serial number, download and install it.

 

How do I register Tricky Traps with Sonic Faction?

If you purchased Tricky Traps at Ableton.com or Plug-in Boutique, please register your serial number for updates and special offers here: http://sonicfaction.com/register-tricky-traps/

 

How do I authorize Tricky Traps?

***BEFORE INSTALLING THE .ALP YOU DOWNLOADED FROM CONTINUATA:

  1. FIRST, visit http://www.ableton.com/en/account/add_license/ to authorize your version of Tricky Traps.
  2. If necessary, login to your Ableton account.
  3. Manually type your serial number into the fields and click Register Serial.
  4. NOW, Double-click the Tricky Traps by SonicFaction.alp to install the device into Live.
  5. Locate “Tricky Traps by Sonic Faction” in the Packs section of Live’s browser.
  6. If you installed before authorizing: open Live’s Preferences > Licenses tab and click “Authorize at ableton.com” to automatically authorize Tricky Traps.

 

How do I update Archetype Ableton instruments & step sequencers for Live 9.5?

PLEASE FOLLOW THE STEPS BELOW:

  1. Get the latest version of the Continuata CONNECT downloader here.
  2. Open the CONNECT downloader app and paste in the serial number/download code you were emailed at the time of purchase.
  3. Click the download button and it will begin to download the latest Live 9.5 compatible version.
  4. Once downloaded, double click the new .ALP and install over the existing pack.
  5. Locate the newly installed instrument in the Packs section of Live’s browser.
  6. See Live’s Help View > Packs > Sonic Faction Lessons to learn how to use instruments saved in a previous Live 9.2 session and seamlessly hot-swap them out with the new version in Live 9.5.

 

How do I authorize Polytek?

***BEFORE INSTALLING THE .ALP YOU DOWNLOADED FROM CONTINUATA:

  1. FIRST, visit http://www.ableton.com/en/account/add_license/ to authorize your version of Polytek.
  2. If necessary, login to your Ableton account.
  3. Manually type your serial number into the fields and cliché Register Serial.
  4. NOW, Double-click the Polytek by SonicFaction.alp to install the device into Live.
  5. Locate “Polytek by Sonic Faction” in the Packs section of Live’s browser.
  6. If you installed before authorizing: open Live’s Preferences > Licenses tab and click “Authorize at ableton.com” to automatically authorize Polytek.

 

Polytek doesn’t make sound when I play on my MIDI keyboard. How do I get Polytek to make sound?

Polytek is a sequencer/synthesizer, therefore Ableton Live’s transport needs to be playing in order for Polytek to produce sound. For more information on how Polytek works, view Product Manuals.

 

What versions of Ableton Live and Max for Live do I need?

To run any of the plugins we sell, you need Live 9 Suite and Max for Live. Our instruments will NOT work on Live 9 Standard, Live 9 Intro or and versions of Live 8.

 

How do I download the products I’ve purchased? 

Upon completing your purchase you will receive an email from [email protected] In this email you will find your Download Code and a link to download the Continuata Connect Download Utility. Click on the link and follow the instructions to download and install the Continuata app. After installation launch the Connect App in your applications folder and paste in the Download code from the email. Click the download button and choose where you want to download your purchase. Once downloaded, open the folder and double click the included installer.

 

Can I download more than one product at a time? 

Continuata Connect Download Utility allows for only one download at a time. Please be patient while each product downloads.

 

Once I have installed an Ableton pack, where can it be found?

In Live’s browser look under Packs > “SF – (Instrument Name)”

 

I own a previous version of a Sonic Faction instrument. Am I eligible for an upgrade?

Only certain previous products are eligible for an upgrade. CLICK HERE for a information regarding Archetype Bundle Upgrade eligibility.

 

I am eligible for an upgrade, but did not receive an email containing the upgrade information.

Check you spam folder for an email from Sonic Faction titled “Archetype Ableton Bundle – Upgrade Now”. If you used an old email account on a previous purchase that you can’t access now, then please email [email protected] with your full name, email used at time of purchase, and the name of the previous product you own.

 

How do I download previous versions of the instruments?

We recommend upgrading to Archetype Bundle as the new instruments are far superior to the previous versions. If you still need to download the old versions, then email [email protected] with your full name, email used at time of purchase, and the name of the previous product you own.